AI Powered PhonesPowered by icepac.ai
The calls a manager needs to hear, start to finish.
Phones come with every plan.
Now in use at Cosaint Technologies customers today. Next designed and being built.
Today at Harbor Oak Dental
Pick a call to watch it live
Example: Harbor Oak Dental is a sample dental practice. The calls, callers, staff and scores are made up.
Call 2 · 10:05 am · Inbound
Ashley's Invisalign payment came out on the 1st again, and she got a second overdraft fee. Amanda said the withdrawal date can't change. On May 14, Samantha P. told her it could move to the 3rd. CSI flagged the two answers and alerted Marcus. He joined the call and promised to call her by Friday.
Next The AI note and the texts land in the chart, where your practice software supports it. Every call summary and text is in CSI today.
Your phones dashboard
See who wins patients, who loses them, and what slipped through.
Pick a tile to see it at your office.
Hurricane mode
When the storm takes the internet, calls fail over to 5G and follow your team to their phones. Your backups were already offsite.
Now 5G failover, call forwarding, texting, and offsite backup. Next one switch that does it all.
What a missed call costs
Fill in both. Nothing leaves this page.
Fill in both boxes to see the number.
Everything a phone system should do
We set it up, run it and look after it. Your team just answers.
Desk phones, the smartphone app, and the computer on one number, so your team stays reachable anywhere.
Send and receive texts and pictures from your business number, schedule messages, and reply to common questions with saved answers.
Every call reaches the right person. Call recording, hold messages that tell callers their place in line, live coaching for new staff, and reports.
A greeting that sends callers to the right person, conference calls, voicemail you can read, and one number that reaches you anywhere.
When the internet goes down, your calls keep coming through. 99.999% uptime for voice.
Paging, fax, alarm panels, and door phones connected; professionally produced hold messages and voice talent.
Want to see the whole phone platform? Visit icepac.ai.
Straight answers
Something else on your mind? Call 813-430-4800 and a person answers.
Calls keep flowing over a 5G backup and can follow your team to their phones. Voice runs at 99.999% uptime.
Yes. Your phones keep their numbers when you switch, and your numbers stay in your name, even if you leave.
Yes. AI powered phones with 5G failover and 99.999% voice uptime, on one bill with your IT, for businesses across Tampa Bay.
Every call is scored and summarized, so you know who is winning customers, who is losing them, and which leads to call back. The full phone platform lives at icepac.ai.
Free. 45 minutes. Yours to keep.
We talk through your security, phones, and website. Nothing to install, and it all happens on one call. You get a written security review and a plan you can carry out yourself, or with us.
How switching works
