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Managed IT services and IT support in Tampa
Tampa's IT, answered in seconds.
Cosaint Technologies looks after the computers, networks, security, and phones of Tampa businesses, from a local team in the Tampa Bay area working out of our office in Brandon. When you call, a person answers.
- 22,000+devices under active management
- 14smedian support response
- 18minaverage ticket resolution
- 83%first-call inquiry remedy
- 96%average customer satisfaction
- 7+ yrsaverage employee tenure
Cosaint Technologies service data and customer surveys.
From Bryan Road to your Tampa office
About 12 miles west. Most days, nobody has to drive it.
The help desk reaches downtown, Westshore and New Tampa the same way it reaches the office next door. The drive is for the work that has to happen in your building.
Brandon to TampaOur service area
- Our office222 Bryan Road, Brandon
- About 12 miles west
- TampaDowntown · Westshore · New Tampa · Ybor
From the help desk, wherever you are
- A person answers in 14 seconds (median).
- A technician takes over the screen and fixes it while you watch.
- Servers, workstations and firewalls watched around the clock, and patched.
- Weekdays 8 am to 5 pm; an on-call engineer 24/7/365 for emergencies.
In your Tampa office
- New cable runs and Wi-Fi access points placed where people work.
- Cameras mounted and door access wired.
- A new office set up, or the one you have refreshed.
- Every project approved by you before it starts.
Miles are road distances from our office at 222 Bryan Road.
Tampa offices we're built forLaw firms, CPAs and wealth managers, medical, dental and veterinary practices, senior living, non-profits and churches, and construction, real estate and dealerships.
How we cover Tampa
Remote first, and local when it counts.
Downtown, Westshore, New Tampa, or anywhere else in the city, the service is the same: your own primary technician who knows your office, with our whole team behind them, and one bill for support, monitoring, security, and phones.
- A person answers. Not a phone tree.
- 100% U.S.-based technicians. Every person who touches your systems.
- Projects you approve first. No surprise work.
- Your domain, numbers, and passwords stay in your name, even if you leave.
Who you are hiring
Cosaint Technologies, an Xpedeus company: defending Florida businesses since 2001, as one of the first Microsoft Certified managed service providers.
Hundreds of leading West and Central Florida organizations count on us. References are available on request.
Cosaint Technologies, 222 Bryan Road, Brandon, FL 33511 · 813-430-4800 · info@mycosaint.com
Straight answers
Questions we get asked
Something else on your mind? Call 813-430-4800 and a person answers.
Do you provide IT support in Tampa?
Yes. Tampa is part of our Tampa Bay service area. Our help desk takes calls, emails, and tickets Monday to Friday, 8 am to 5 pm, with an on-call engineer for emergencies 24/7/365, and our technicians can fix most problems remotely while you watch.
Where is your office?
Our office is at 222 Bryan Road, Brandon, FL 33511. We are a local team of technicians in the Tampa Bay area, working from that office.
How fast do you answer?
Our median support response is 14 seconds, and the average ticket is resolved in 18 minutes, across all customers (Cosaint Technologies service data).
Can you come on site in Tampa?
Yes, for work that has to happen in your building, such as cabling, Wi-Fi, cameras, and door access. Every project is approved by you before it starts.
Free. 45 minutes. Yours to keep.
Let's find the open doors.
We talk through your security, phones, and website. Nothing to install, and it all happens on one call. You get a written security review and a plan you can carry out yourself, or with us.
How switching works
- Day oneYou get your own primary technician, with our whole team behind them.
- Week 1We gather every password, license, and vendor contact ourselves.
- Weeks 2 and 3SHIELDS goes on after hours, and your phones keep their numbers, so nobody's morning changes.
- AlwaysYour domain, numbers, and passwords stay in your name, even if you leave.